What is an Asterisk Predictive Dialer?
To understand an Asterisk Predictive Dialer, it’s important to first understand the basics of what an Asterisk Phone System is. Asterisk Phone Systems are software used by businesses – small and large – call centers, and even government agencies to turn computers into easy to use communication servers. Asterisk PBX system creates custom telephone solutions to meet your needs, and installs in as little as 30 minutes.
Asterisk Phone System is often referred to as a “tool kit” because it gives you the necessary equipment to create a PBX system, an IVR system, or any kind of solution to solve your communication needs. An Asterisk Phone System includes many tools to build the framework of your communication system including drivers for different VoIP protocols, the ability for single and multi-party call connecting, and the capability to record and monitor calls, to name a few.
Asterisk Phone System – Features
It is also important to understand what some of the features of an Asterisk Phone System are, including Asterisk Predictive Dialer. Asterisk Phone System offers a wide variety of features to assist in your communication needs, including both classic Asterisk PBX features and advanced features, due to the availability of high end, and often times high cost, large proprietary PBXs. Both features have the ability to operate with traditional telephone systems and Voice-over IP systems.
Some of the basic asterisk features available include, blind transfer, call forward on busy, call parking, the use of calling cards, dialing by name, the ability to send and receive faxes, remote call pickup, allow callers to listen to music while on hold, supervised transfers, VoIP gateways, visual indicators for voicemail, and Zapateller. When it comes to the integration of the computer and the telephone, features there include the Asterisk Gateway Interface (AGI), graphical call manager, and Asterisk predictive dialer, to name a few.
Asterisk Predictive Dialer
An Asterisk Predictive Dialer is most commonly used in call centers for sales calls, because it is an automatically dial groups of telephone numbers, and link them to specific employees who are assigned to a particular sales pitch. The Asterisk Predictive Dialer can also screen the calls to avoid answering machines and busy signals, to make sure that your employee is talking to a live person.
Advanced Asterisk Call Center (AACC) is an advanced feature of the Asterisk Phone System that uses the Asterisk Predictive Dialer. AACC is a call center software platform that helps to expand the ever-growing home-based call center employment opportunity. With AACC, you can set up a unique version of Asterisk Phone System in all your locations, including those who work from home, offering more opportunities. The AACC platform has many features including inbound calling, outbound calling with Asterisk Predictive Dialer, the use of Web media through Asterisk VoIP, and e-mail, to name a few.
Conclusion
Asterisk Predictive Dialer can be a great asset to your business, especially if you are in sales. It’s unique ability to dial, and monitor the calls for answering machines and busy signals, and make sure your employees are talking to a live person will keep your business running more efficiently.